About Us

Your Perfect New York City Trip, Curated By Local Experts


At Smooth Trips NYC, we’re passionate about curating the perfect New York City experience for discerning travelers who crave sophistication, quality, and unique moments. We believe your visit to New York should be as seamless and memorable as possible, filled with elevated experiences that showcase the very best of this iconic city.

Founded by Ben and JoJo, a dynamic duo with over 20 years of experience living in and exploring New York City, we’ve built our business around helping visitors uncover both well-known landmarks and hidden gems that only locals know about. We know what it takes to turn an ordinary trip into something truly special, and we’re here to make that happen for you. Whether it’s your first time in the city or you’re a seasoned visitor, we’re here to ensure your journey is smooth and unforgettable.

Meet JoJo

From Fashion to Expert NYC Planner

JoJo’s journey to New York started nearly 8,000 miles away in Taiwan. She moved to the US with her family and grew up in the Washington D.C. Metro area. Despite being a finance major at Virginia Tech – Go Hokies! – JoJo moved to New York City at the age of 25 to pursue her career in fashion. Her dream of working in fashion brought her to New York, but her love for the city is what kept her here all these years. Best known amongst friends for her big appetite, she is a true foodie at heart. JoJo has an unparalleled knowledge of New York’s restaurant scene, from fine dining establishments to trendy hot spots dishing up some of the best food the city has to offer. Her love of intimate cocktail lounges and a perfectly chilled glass of Sancerre complements her vibrant social calendar and guarantees she always knows the perfect spot to celebrate life’s special moments.

JoJo’s meticulous attention to detail extends far beyond her professional life. Known for organizing every trip down to the smallest details, she’s planned countless adventures for friends and family visiting the city and beyond. As the go-to planner for her annual girls’ trip with her former college dance team members, JoJo’s ability to create seamless, unforgettable experiences has become a hallmark of her approach. Whether it’s navigating New York with ease, uncovering hidden gems, or celebrating an important occasion, JoJo’s love for the city and passion for planning make her the perfect guide to curating your dream NYC experience. Her expertise ensures that every recommendation on Smooth Trips NYC comes with a local’s approval.

Ben’s Story

From World Traveler to New York City Explorer

Born and raised in Atlanta, Georgia, Ben’s journey to New York was anything but conventional. After a successful career in sales, Ben realized he wanted more out of life. In 2014, driven by a deep desire to explore the world, he saved up his money, sold his home, and quit his job to pursue his dream of global travel. Over the course of several years, he meticulously planned trips that took him to over 40 states, 50 countries, and all seven continents. Whether immersing himself in new cultures, sampling exotic foods, scuba diving or summiting moutains, Ben’s love for exploration and adventure grew with every destination.

Ben’s life took an unexpected turn when he met JoJo during a weekend visit to New York. Little did he know that striking up a conversation with this New York City girl at a bar would lead him to both the love of his life and a newfound love for the city itself. Soon after meeting JoJo, Ben moved to New York and brought with him the same inquisitive, culture-absorbing approach that shaped his international travels. Despite exploring some of the most breathtaking places in the world, Ben believes that no place compares to the energy, diversity, and cultural richness of New York City. He hasn’t stopped exploring – diving headfirst into the city’s diverse neighborhoods, museums, historical and cultural sites, and, of course, its world-renowned food scene. His global travel experience gives him a unique lens for uncovering the special, often overlooked details of New York, helping him create itineraries that go beyond the ordinary.

The Perfect Team

Crafting The Ultimate New York Experience

Over the years, countless friends and family members reached out to us when planning their trips to New York, always with the same questions: “Where do I even begin?” “I’m too busy to research and plan, can you just do it for me?” or “I’m overwhelmed with all the options, how do I narrow it down?” We were always eager to help and excited to show off the city we love so much.

We weren’t oblivious to the challenges New York presents to both locals and visitors. Over time, we realized we had become experts at planning seamless, curated trips to New York, hoping our guests would fall in love with the city as much as we have. Eventually, we thought, “Why not turn this into a business?” That’s how Smooth Trips NYC was born – to share the very best of New York through the lens of locals who enjoy the finer things in life.

With JoJo’s deep insider knowledge of New York’s hidden gems and Ben’s world travel experience, they bring a unique blend of local expertise and global perspective to every itinerary. Together, they create travel experiences that are personalized, memorable, and authentically New York.

What We Offer

At Smooth Trips NYC, we go beyond basic travel itineraries. We are here to create elevated experiences tailored to your specific desires. Our services include:


  • Comprehensive Questionnaire: We start by providing you with a detailed questionnaire to understand your unique preferences, interests, and needs. This helps us tailor your NYC experience from the very beginning.
  • Personal One-On-One Consultation: After reviewing your questionnaire, we schedule a personal consultation call (via phone or video) to dive deeper into your vision for the trip.
  • Detailed Custom Itineraries: Based on our conversation and insights from the questionnaire, we create a fully personalized, bespoke itinerary just for you.
  • Your Itinerary Includes: A day-by-day breakdown of activities, dining, and events. Insider tips and exclusive recommendations tailored to your preferences. A custom Google map with all key locations pinned for easy navigation. For those who opt for our Concierge service, we take care of reservations and bookings, so you can truly be free of planning responsibilities.

Explore Our Itineraries

Discover More About Our New York C.I.T.Y. Itineraries

Why Choose Us?

At Smooth Trips NYC, we go beyond basic travel itineraries. We are here to create elevated, luxury experiences tailored to your specific desires.


Expert Local Knowledge
With over 20 years of combined experience in New York City, we know the ins and outs of every neighborhood, from the stylish streets of SoHo to the artistic vibe of Chelsea. You’ll experience the city like a local while enjoying the perks of a well-planned trip.

Bespoke Itineraries
We believe every traveler is unique, so we take the time to understand your preferences, tastes, and interests. Whether it’s your first time in the city or you’re looking for new hidden gems, we design every detail to match your vision.

Elevated Experiences
Our itineraries are focused on upscale experiences, tailored for travelers who value refinement and quality. From luxurious spa treatments to world-class dining, you’ll experience the city in style.

Seamless Travel
Our goal is to make your experience as smooth as possible. We handle the logistics, bookings, and even reservations so that all you need to do is enjoy your trip. From start to finish, we take care of everything, allowing you to focus on the magic of New York.

See what they’re saying

Our happy customers have a lot to say about our itineraries!

Smooth Trips NYC made our anniversary trip absolutely unforgettable! We had a long list of places we wanted to see, but no idea where to start. After chatting with Ben and JoJo, they created an itinerary that hit all the right notes—from romantic dinners to famous landmarks. Every single detail was taken care of, and we didn’t have to stress about a thing. It was the most seamless trip we’ve ever had, and we can’t wait to use them again for our next adventure in the city!

Taylor + Liz S

Birmingham, AL

As a first-time visitor to New York, I was overwhelmed with all the options and didn’t know where to start when trying to plan our family vacation. Smooth Trips NYC came to the rescue! After my consultation call, JoJo put together an incredible itinerary filled with amazing food, must-see sights, and even some hidden gems that I never would have found on my own. The personalized Google map was a lifesaver, and every day felt perfectly planned. It truly felt like the trip was tailored just for us. Even my teenage girls loved it!

The Megels

Cumming, GA

We combined a business trip with a few extra days to explore New York, and Smooth Trips NYC was a game-changer. Ben and JoJo found the perfect balance between work commitments and leisure, recommending top-notch restaurants near my meetings and unforgettable cultural experiences for our downtime. The custom itinerary saved us so much time and hassle. We felt like locals navigating the city with their Google map and insider tips. Highly recommend this service if you want a customized, stress-free New York experience!

Ashley + Laurie J

Las Vegas, NV

Ready To Experience NYC Like A Local?

Let us plan your perfect New York City Experience! Contact us today to get started on a custom itinerary tailored just for you.

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